Terms of Service

1. Acceptance of These Terms

These Terms of Service govern your access to and use of this website and the commercial services offered by Jiangsu Star Light International Trading Limited. By browsing this website, by submitting an enquiry or by placing an order with us, you agree to be bound by these terms. If you do not agree with any part of them, you should not use the website and you should not place an order with us.

These terms apply together with any written quotation, purchase order acknowledgement or supply agreement that we issue for a specific transaction. Where a signed agreement conflicts with these terms, the signed agreement prevails for that transaction only. Where no separate agreement exists, these terms are the complete basis of the commercial relationship between you and the company.

You confirm that you have the authority to accept these terms on behalf of yourself and, where applicable, on behalf of the business you represent. If you do not have that authority, you must not place an order or enter an agreement with us.

2. Definitions

In these terms, the following words have the meanings given below. The Company means Jiangsu Star Light International Trading Limited, registered at Rm 1 22/F THE CLOUD, 111 TUNG CHAU ST, Tai Kok Tsui, Hong Kong (HK). The Developer means StarLight Trading, which maintains this website on behalf of the Company. The Customer means any person or business that accesses the website, submits an enquiry or places an order. The Services means the sourcing, sampling, inspection, consolidation and shipping work described on this website. Goods means the textiles, home linens, appliances, hardware and other products that the Company sources, trades or arranges for the Customer.

A Business Day means a day other than a Saturday, Sunday or public holiday in Hong Kong. Writing includes email and any other durable electronic form of communication. A Specification means the written description of the Goods, covering materials, construction, measurements, labelling, packaging and test requirements, that the parties agree before production begins.

References to a clause are references to a clause of these terms. Words in the singular include the plural and the other way around where the context allows.

3. About the Company

Jiangsu Star Light International Trading Limited is a light industrial trading house that sources goods from mills and workshops in Jiangsu Province and places them with overseas retailers. The Company is not the manufacturer of the Goods unless a written agreement expressly states otherwise. Its role is to identify reliable producers, define and control specifications, inspect production, consolidate shipments and manage the commercial and documentary side of an international transaction.

The Company operates from Hong Kong and coordinates production partners in mainland China. The Customer acknowledges that the Company may use subcontractors, inspection agencies, freight forwarders and other partners to deliver the Services, and that the Company remains responsible for the coordination of those partners as described in these terms.

The Developer maintains this website and the information published on it. The Developer is not a party to any supply agreement between the Company and the Customer and does not carry responsibility for the performance of the Goods or the Services.

4. Services Provided

The Company offers six service lines, each of which is described in more detail on the Services page of this website. The lines are textile and linen sourcing, home appliance lots, hardware and fittings, OEM sourcing programs, quality inspection with written reports, and consolidated container shipping. A transaction may involve one line or several, and the applicable combination is recorded in the quotation or order acknowledgement.

Where the Company acts as a sourcing and trading partner, it buys or arranges the production of Goods and resells or places them with the Customer. Where the Company acts as an inspection or consolidation agent, it provides the agreed service without taking ownership of the Goods unless the order confirmation says otherwise. The capacity in which the Company acts for a given transaction is stated in the order confirmation for that transaction.

The Company may decline any request, suspend a service or recommend an alternative partner where a requested product cannot be produced to a safe or lawful standard, where the required certification is not available or where the commercial terms cannot be met.

5. Enquiries and Quotations

An enquiry sent through the website, by email or by telephone is an invitation to discuss a possible transaction. It does not create a binding contract. The Company will review the enquiry and, where it can help, provide a quotation that sets out the proposed product, specification, indicative price, sampling plan, estimated lead time and any assumptions on which the quotation depends.

Quotations are valid for the period stated in them or, where no period is stated, for thirty days from the date of issue. Prices and lead times depend on raw material costs, exchange rates, freight availability and workshop capacity, all of which can change. After a quotation lapses, the Company may issue a revised quotation with updated figures.

A quotation does not reserve production capacity. Capacity is reserved only when the Company confirms an order in writing and, where a deposit is required, receives that deposit. The Customer should not rely on a quotation as a guarantee that a given price or sailing window will remain available.

6. Orders and Order Acceptance

An order is placed when the Customer issues a purchase order or confirms acceptance of a quotation in writing. The order becomes binding only when the Company issues a written order confirmation. Until that confirmation is issued, no contract exists for the supply of Goods or Services.

The order confirmation records the agreed specification, quantity, price, deposit, sampling arrangements, inspection level, shipping method and any special conditions. The Customer must review the confirmation carefully and raise any discrepancy within two Business Days. If no discrepancy is raised, the confirmation is treated as an accurate record of the agreement.

Once an order is confirmed, changes requested by the Customer may be possible before production begins, but they may affect price and lead time, and the Company may need to issue a revised confirmation. Changes requested after production has started may not be possible, and any cost already incurred for materials, tooling or labour remains payable.

7. Samples and Specifications

Sampling is a core part of how the Company works. Before bulk production begins, a counter-sample is produced against the agreed Specification and submitted to the Customer for approval. The approved and retained sample becomes the reference standard against which the production run is inspected. The Customer is responsible for reviewing the sample carefully and for confirming approval in writing.

The Specification, the approved sample and any written approval form the technical basis of the order. If a Customer supplies its own sample, artwork or drawing, the Customer is responsible for ensuring that it has the right to use that material and that it is complete and accurate. The Company is not liable for a defect that arises from an error in a Customer-supplied specification or sample.

Natural materials such as cotton and other fibres can vary slightly in colour, hand feel and dimension between batches. The Company will work within recognised industry tolerances and the limits stated in the Specification, but it cannot guarantee that a bulk run will be identical in every respect to a hand sample. Where a tighter tolerance is required, it must be agreed in writing before production.

8. Pricing and Payment

Prices are stated in the currency named in the order confirmation and may be quoted on the basis of a stated Incoterm. Unless the confirmation says otherwise, prices cover the Goods and the agreed commercial services but do not include duties, taxes, customs charges or any local fees payable at the destination, which are the responsibility of the Customer.

Payment terms are set out in the order confirmation. The Company may require a deposit before production begins and the balance before shipping documents are released. Where credit terms have been agreed, invoices are payable by the due date stated on them. Late payment may attract interest at the rate stated in the confirmation or, where no rate is stated, at a reasonable commercial rate, and the Company may suspend work and withhold documents until payment is received.

The Customer is responsible for any bank charges, currency conversion costs or intermediary fees associated with a payment. The Company is not responsible for a delay caused by a payment that is routed incorrectly or that is held by an intermediary bank.

9. Inspection and Acceptance

The Company conducts inspection at the agreed level before shipment, checking the Goods against the approved sample and the Specification. Inspection reports record measurements, observed defects and photographs, and are shared with the Customer as part of the order file. The inspection level, defect limits and any independent laboratory testing requirement are stated in the order confirmation.

Where a lot falls outside the agreed limits, the Company may hold the lot, arrange rework or reject the affected units, and will inform the Customer of the quantity and nature of the defect. The Customer may instruct the Company to proceed in a particular way, provided the instruction is lawful and practicable and any additional cost is accepted.

The Customer must examine the Goods upon arrival and notify the Company in writing of any apparent defect, shortage or damage within seven days of delivery. Where a defect could not reasonably have been discovered on inspection, the Customer must notify the Company promptly after discovery. A failure to give timely notice may affect the remedies available to the Customer.

10. Shipping, Title and Risk

The Company arranges consolidation and carriage as agreed in the order confirmation. Groupage shipments share container space with other cargo, while full container loads are planned for the Customer alone. The Company supervises loading where the service includes it and provides the shipping documents required for the agreed Incoterm.

Title to the Goods passes to the Customer in accordance with the agreed Incoterm or, where no Incoterm is stated, when the Company has received payment in full and has released the shipping documents. Risk passes in accordance with the same Incoterm. The Customer is responsible for arranging insurance unless the confirmation states that the Company will do so.

Shipping schedules are estimates. Sailing dates, transit times and arrival windows depend on carriers, ports, customs and weather, and the Company cannot guarantee a particular departure or arrival date. The Company will keep the Customer informed of material changes to a schedule and will work to find a reasonable alternative where a carrier cancels or reroutes a service.

11. Delays and Force Majeure

The Company is not liable for a delay or failure caused by an event beyond its reasonable control. Such events include natural disasters, severe weather, epidemics, war, civil unrest, strikes, governmental action, changes in law, port congestion, carrier cancellations, shortages of raw materials, power failures and failures of telecommunications or transport networks.

Where such an event occurs, the Company will inform the Customer promptly and will take reasonable steps to reduce its impact. Obligations affected by the event are suspended for its duration, and the timeline for performance is extended accordingly. If the event continues for an extended period, either party may discuss a fair resolution, including cancellation of the affected part of the order without penalty to either side for that part.

Economic hardship alone, including an unfavourable change in exchange rates or freight rates after an order is confirmed, does not constitute an event beyond reasonable control.

12. Customer Responsibilities

The Customer is responsible for providing accurate and timely information about the product, the destination market, the required standards and the packaging expectations. The Customer must ensure that the Goods it orders may lawfully be imported into the destination country and that any product compliance, labelling or certification requirement is made known to the Company before production begins.

The Customer must hold any licence or permit needed for the import, sale or use of the Goods, and must pay all duties, taxes and charges that apply at the destination. The Customer must also provide correct consignee details, delivery instructions and any labelling artwork that the order requires.

Where a Customer fails to meet these responsibilities and a shipment is delayed, rejected or returned as a result, the costs and consequences are for the Customer account, and the Company may charge for reasonable additional work it performs to resolve the matter.

13. Intellectual Property

All content on this website, including text, layout, graphics and the woven design elements, is owned by or licensed to the Company and is protected by applicable intellectual property law. You may view and print pages for the purpose of doing business with the Company, but you may not copy, republish or redistribute the content for a competing or commercial purpose without written permission.

Where a Customer supplies a brand, logo, artwork or design for use on the Goods, the Customer retains ownership of that material and grants the Company a limited licence to use it only for producing and delivering the order. The Customer confirms that it has the right to use the material and that the material does not infringe the rights of any third party.

Tooling, moulds or plates developed specifically for a Customer project may be retained by the Company unless the order confirmation states that they are transferred to the Customer. Where retention applies, the Company will store the tooling for a reasonable period and will not use it for another customer without permission.

14. Acceptable Use of the Website

You may use this website for lawful purposes connected with the Company and its services. You must not attempt to gain unauthorised access to the website or its systems, interfere with its operation, introduce malicious code, scrape its content at scale, or use it to send unsolicited commercial messages.

You must not misrepresent your identity or your authority to act for a business, and you must not use the contact channels to transmit unlawful, misleading or abusive material. The Company may block access, remove content or report activity to the relevant authority where it believes the website is being misused.

The website is provided for information purposes. Product availability, pricing and lead times shown on the website are indicative and become binding only when confirmed in a written quotation or order confirmation.

15. Warranties and Disclaimers

The Company warrants that it will provide the Services with reasonable care and skill, that it will source Goods in accordance with the agreed Specification and that its inspection and reporting will be carried out honestly and to the agreed level. These are the principal warranties given by the Company, and they replace any other warranty, condition or representation, whether express or implied, to the extent permitted by law.

Except as expressly stated, the Company does not warrant that the Goods will be fit for a particular purpose that the Customer has not disclosed in writing, that a shipment will arrive on a particular date, or that a product will meet a regulatory standard that was not communicated before production. The Customer is responsible for confirming that the Goods meet the requirements of the destination market.

The website is provided on an as available basis. The Company does not warrant that the website will be free of interruption or error, and it may suspend or modify the website at any time without notice.

16. Limitation of Liability

Nothing in these terms excludes or limits liability that cannot lawfully be excluded, including liability for fraud, for death or personal injury caused by negligence, or for any other matter that applicable law does not permit to be limited.

Subject to the paragraph above, the Company is not liable for indirect or consequential loss, loss of profit, loss of business, loss of goodwill, loss of anticipated savings or loss of data, whether arising in contract, tort or otherwise, even if the possibility of such loss was known. The total liability of the Company for a claim connected with an order is limited to the amount the Company received from the Customer for the Goods and Services that gave rise to the claim.

Where the Company acts as an agent for inspection or consolidation rather than as a seller, its liability is limited to the value of the service fee it charged for that service. The Customer is responsible for insuring its Goods against loss or damage in transit where the agreed Incoterm places risk with the Customer.

17. Indemnity

The Customer agrees to indemnify and hold the Company harmless against any claim, loss, damage, cost or expense that arises from the Customer breach of these terms, from an inaccurate or incomplete specification or artwork supplied by the Customer, from the Customer failure to obtain a required licence or permit, or from a claim that a Customer supplied design infringes the rights of a third party.

The indemnity also covers reasonable legal costs incurred in responding to a claim, provided the Company notifies the Customer of the claim promptly and allows the Customer a reasonable opportunity to participate in the response where the law permits. The Customer is not responsible for a loss to the extent that it was caused by the Company own negligence or wilful misconduct.

Where a third party claim is made against the Company in connection with an order, the Company will provide the information reasonably needed by the Customer to respond, subject to any confidentiality or legal restriction on disclosure.

18. Suspension and Termination

The Company may suspend work or terminate an order if the Customer fails to pay an amount that is due, if the Customer breaches a material term and does not remedy it within a reasonable period after notice, if the Customer becomes insolvent or enters a formal insolvency process, or if continuing the order would require the Company to act unlawfully.

Where work is suspended or terminated under this clause, the Customer remains liable for the cost of work already performed and for materials or tooling already committed. The Company will account for amounts already paid and will issue a final statement of the balance due.

Either party may terminate an order by written agreement where production has not yet started and where the other party accepts the termination. Termination of one order does not affect the continuation of any other order that is already in progress, unless the parties agree otherwise in writing.

19. Governing Law and Disputes

These terms and any dispute arising out of them are governed by the laws of the Hong Kong Special Administrative Region. The parties submit to the exclusive jurisdiction of the courts of Hong Kong, subject to any right to enforce an award or judgment in another jurisdiction where assets are located.

Before beginning formal proceedings, the parties agree to attempt to resolve a dispute through good faith discussion between senior representatives. Either party may invite the other to a meeting, in person or by remote means, to set out the issue and to explore a commercial resolution.

If discussion does not resolve the matter, the parties may agree to refer the dispute to mediation or arbitration before proceeding to court. Nothing in this clause prevents a party from applying for urgent injunctive relief where that is necessary to protect its rights.

20. Changes to These Terms

The Company may update these terms from time to time to reflect changes in its services, in its procedures or in applicable law. When it does, the revised terms are published on this page with a new effective date. The terms that apply to a confirmed order are the terms in force on the date the order was confirmed, unless the parties agree in writing to a change.

Your continued use of the website after an update means that you accept the revised terms for future enquiries and orders. We encourage you to review this page before placing a new order so that you are always working from the current version.

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions continue in full force, and the invalid provision is replaced by a valid one that most closely reflects the original intention.

21. Contact Information

If you have a question about these Terms of Service, if you want to discuss a quotation or if you need to send a formal notice in connection with an order, please use the details below.

Thank you for considering Jiangsu Star Light International Trading Limited as your sourcing, inspection and shipping partner. We look forward to working with you.